GENERAL INFO
By accessing and using this website or otherwise providing us with your personal data, for example when placing an order or when contacting our customer service, you confirm that you have read and that you understand the way we collect, process, use and disclose your personal data as described in this Privacy Policy.
We collect and process your personal data in accordance with all applicable data protection laws and regulations, including, without limitation, the laws promulgated on the matter by the European Union, such as the Directive 95/46/EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data and all the laws promulgated in the EU Member States, as well as the orders and guidelines issues by the competent data protection authorities, as applicable, and the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 (“GDPR”) and supplementing national provisions applicable as of 25 May 2018 (the “Data Protection Laws”).
The controller of the personal data that are collected when you use this website and that are collected for our marketing and profiling activities is: DIY ART – Tomasz Rachwalski, ul.Szkolna 5/1, 58-150 Rogoźnica, Poland. NIP: 8842676392 / REGON: 383216170
DATA PROTECTION
We hold personal information in three places know as ‘the database’, ‘the website’ and our ‘order system’.
‘The database’ is the platform we use to collect and store email addresses of people that want to receive marketing communications from us.
‘The website’ refers to the platform we use to run batcaveproductions.pl.
The ‘order system’ is used to process and fulfill all our online orders.
The database
We use the database to send marketing emails (Newsletter) to people who have given us their information and consented to receive communications from us.
We also use the database to send transactional emails to customers who have made purchases on batcaveproductions.pl.
Any person can unsubscribe and be removed from the database at any time with immediate effect. In order to do so please write to us at info@batcaveproductions.pl with the subject line ‘CANCEL MY SUBSCRIPTION’.
The website
We are an e-commerce platform to take online orders and payments.
When an order is placed, we securely collect and store personal information to enable us to fulfill that order.
We also transfer some of your information from the website to the database in order for us to send you transactional emails (order confirmation, delivery information, after sale support).
If you would like to know what information we hold for you on the website, please contact us at info@batcaveproductions.pl.
Order system
We use the order system to process and fulfill our online orders. The order system processes information from the website and instruct our order fulfillment parties to deliver goods or services to our customers.
You can request us to delete information we hold for you on the website or the order system at any time, presuming there are no outstanding orders or payments. In order to do so please write to us at info@batcaveproductions.pl with the subject line ‘DELETE MY PERSONAL INFORMATION’.
COOKIE POLICY
What Are Cookies?
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser ‘Help’ for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in disabling certain functionality and features of the website. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
Generally, we use cookies to improve the quality of our service when you visit our website and other websites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our websites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.
When you visit our website for the first time we set a cookie based on your IP address. The IP address is the numerical address of the computer used to visit the website. We check the IP address to approximate your location (at country level) so that we can set the currency, taxes and shipping fees appropriate for your country. You can change your country at any time by clicking ‘CHANGE ADDRESS’ button at your ‘CART’ or “MY ACCOUNT’ -> “ADDRESSES” page.
This website offers email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
This website offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
When you submit data to through a form such as those found on contact pages cookies may be set to remember your user details for future correspondence.
Third Party Cookies
Certain of our Service Providers may use cookies and collect information on our behalf. They are prohibited by our contract with them from sharing that information with anyone other than us or our other Service Providers. In addition, in connection with the services that they provide to us, certain of our Service Providers may work with third parties who may use cookies to collect anonymous information to tailor advertising for you and others elsewhere on the Internet. These third parties do not have access to any contact information about you.
This website uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the website and ways that we can improve your experience. These cookies may track things such as how long you spend on the website and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
More Information
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our data privacy manager at info@batcaveproductions.pl.